Choosing a Replacement Window Contractor

Jun 19, 2024

Replacing the windows or doors in your home is typically a once or twice-in-a-lifetime purchase, so the process can feel a bit daunting. Choosing materials, styles, colors, and more can make it seem like an endless line of decisions to make. But one crucial decision that must not be overlooked is who to partner with for your replacement window project. The replacement window contractor you choose to work with has a major impact on the success of your project, both in the short and long term. But how do you know a contractor will be a good fit for your project? Below we review three of the top things to consider when choosing a contractor for your Columbus, Ohio home.

Industry Experience

Many contractors claim to have experience in their respective industries, but it is important to review what experience they actually have so you can verify that it aligns with the needs of your project. Some questions to ask include:

  • Has the replacement window contractor you are considering done work in your neighborhood?
  • Have they worked in homes like yours?
  • How many years has the contractor been in business?

Customer Service

In home improvement, things don’t always go as planned so it is important to work with a contractor that is prepared to address problems if they arise and communicate with you about your project needs. If there is an issue with your project, whether during installation or after, you want to have a partner who will respond to your phone calls or emails and address your issues thoroughly and effectively. Not all contractors are responsive to customer needs, so it is important to vet your choices and find someone who will work closely with you to ensure your project is successful in the long term.

Customer Reviews

When shopping for new products, many consumers read reviews to see if the product they are considering is worth it, and it is no different when it comes to a replacement window contractor. Reading reviews online will help you determine the contractor’s style and how responsive they are to customer needs. There are a few places to read reviews including:

  • Google
  • Facebook
  • Yelp

Replacing the windows or doors in your Columbus, Ohio home is a major project, and it is important that you connect with a contractor that can help you throughout the process and make the experience as easy and enjoyable as possible. At HEGG Windows & Doors, we have spent years in the industry working closely with our customers to find customized solutions for their homes, tastes, and budgets. Our dedication to customer service is reflected in our online reviews, and our completed projects are a testament to our quality craftsmanship. Are you looking to replace some windows or doors in your home? HEGG can help. Click here to schedule a free estimate.