At HEGG Windows & Doors, we strive to provide the best customer service in the industry. But don’t just take our word for it, read just a few of our amazing customer reviews below.
16:55 10 Nov 21
I had such a good experience with Hegg Windows. They were so professional & polite unlike companies I had worked with in the past. They didn't talk down to me, answered all my questions, and were great with their communication. The entire team was a pleasure to work with. I couldn't have hoped for a better or smoother experience. I have a few more windows I want to upgrade & I will absolutely be reaching out to them again to help!
14:19 01 Jul 21
21:07 02 Jun 21
We set out to replace all 14 windows in our home and spent a lot of time researching window options and getting quotes. We contacted Hegg after reading a number of positive reviews on Google and were extremely impressed with Dave's knowledge of the industry and range of window options. He listened to what we wanted and made us feel comfortable in our decision - without an hour and a half long sales pitch. We ultimately decided to go with Hegg because of the interactions we had with Dave and Traci as well as the fact that they offered the best combination of quality, price, and warranty service. The project took 3 days and the team was professional, friendly, and mindful that we were both working from home at the time. We would highly recommend Hegg and will definitely use them again (probably not for windows) but when we decide to replace doors.
18:28 19 Mar 21
Great company to work with! From estimate to install to the finishes it was a seamless experience and I would highly recommend them! The only problem is I love my new windows so much, I want to do the rest of my house now!! Thanks Justin and team!
14:18 01 Mar 21
The entire process from start to finish was fantastic! From sales presentation through to installation everyone was professional, friendly, and responsive. Dave did a great job providing information on the windows and pricing. Tracie in the office always kept us up to date with information surrounding our installation even given the craziness surrounding the scheduling during the current pandemic. Jeremy and Jake were awesome during the installation - always friendly, courteous, professional, and on time; they were great at keeping our house clean and organized during installation. Our new windows and patio door look and work great!!! Thanks to the entire team!!
22:15 22 Feb 21
18:44 03 Jan 21
Hegg replaced six windows in my house. I selected them after meeting with 5+ vendors. The representative from Hegg that I worked with was professional, easy to talk to, and as a woman something I value particularly, not condescending! They were also low pressure sales and gave me the information and time to make a decision that I was comfortable with. The installation was done well, the windows are great, and the price was hard to beat! All of their staff and service has been similarly good.
We hired HEGG to replace five windows, a sliding patio door, and a steel basement door in our home, and we could not have asked for a better experience all around. Our initial meeting with Dave was informative with no pressure whatsoever. He explained different options while keeping our budget and our home’s existing style in mind. We had never replaced windows or doors before, and Dave answered all of our questions without hesitation. Everyone was incredibly responsive too. I always heard back from Dave or Tracie within one day of reaching out to them. Everything was clearly laid out, reviewed, and then reviewed again to the point that I felt totally confident in our decision to do business with them. Installation was seamless. Although three days’ worth of work had been scheduled, the crew got everything installed in only two days. They did not rush either – they took their time and even swept and Swiffered after wrapping up on both days. The crew leader reviewed all of their work with us before they left, and Dave even provided some new trim for one of our older windows (which we did not replace…yet) so that it would match the new ones on either side of it. We need to redo our bathroom sooner than planned since the window is now the nicest thing in it. We’re very pleased with the final products and would not hesitate to hire HEGG again.
15:31 14 Aug 20
Hegg Windows replaced 20+ windows for me. From estimate to instillation they are transparent , easy to work with and very professional.
21:06 30 Jun 20
Fantastic job on the windows and custom storm door. Responsive and timely. The trim coil work is impeccable.
G.Jerome Decarlo, II
02:30 03 Jun 20
For anyone looking to purchase windows, why would you look any further than Hegg windows? Hegg Windows is the total package!! From start to finish, Hegg Windows exceeded our expectations! We were treated to exceptional service, expert installation, meticulous care shown, and amazing attention to detail.From my initial zoom meeting with Dave, the signing of our contract, to scheduling, installation, and all points in between, this has been the best service experience that my wife and I have ever had.After talking to Dave about our initial concerns about opening our home for window installation during the pandemic, Dave assured us that every safety precaution would be taken to make us feel comfortable. Dave even arranged for an individual (Landon) to sanitize our home after the installers completed the job. This made our decision to go with Hegg windows more satisfying. We are happy to be part of the Hegg Family!!I could go on and on about the skill and craftsmanship of the installers. John and Dylan were great!! They went above beyond in every way, and the Provia windows are phenomenal. After the installation of our new windows, we noticed an immediate reduction in outside noise. Finally😊!!! Thank you, Thank you, Thank you!!!😊 We are extremely pleased with the installation of our windows, and highly recommend Hegg Windows.Signed,G. Jerome DeCarlo IISatisfied Customer
18:19 16 Mar 20
I have recommend Hegg Windows and Doors to install windows and door to both contractors and Homeowners that I work with.The confidence I have in this group, Justin, David, Tracie and Mark and the comments I receive have been outstanding.Pella Windows and Hegg Windows make one great team!
18:48 18 Nov 19
Fair and honest prices, good quality work, extremely professional and polite. We are very satisfied with our new door and plan on hiring Hegg Windows and Doors again for our next project.
19:49 15 Nov 19
In the fall of 2019, I sought three quotes for new windows. Hegg Windows & Doors beat the other local "bests" by nearly $2,000... but that's not all! The individual who quoted me at my home was the owner of the company, Justin. He was personable and spoke my language. The 2-man installation crew was exceptional as well; these two individuals left my house just as clean as before they started the installation. They even ran their vacuum before they left! The installation was seamless and about three hours faster than I expected. I messed up some of the caulk (entirely my fault) about five minutes after they left my house (because I have no patience!) and the owner's dad came out a few days later and re-caulked my window. My windows have allowed more light into my home, have reduced outside noise and instantly reduced the need for heating in my house (I keep my house at four degrees cooler now - quite the difference). They are just the friendliest people. It warmed my heart to hear one of the young installers on the phone with this retired gentleman asking him to meet them for lunch - apparently it's a tradition at Hegg for the employees to eat lunch together so that they can get to know one another. This is a family-owned and operated business that exceeded all of my expectations. I encourage you (the reader of this review) to "vote with your dollar" and support small businesses like Hegg Windows & Doors! (Photos are a before and after).
We highly recommend Hegg for windows and doors. Dave is so easy to work with. He works with you to find out what is best for your house. We are replacing old wood windows with Marvin wood, and each window has it's unique challenges. Dave is confident in his team, and the finished project looks great. The installers were awesome too. They are employees, not sub contractors, and you can tell how much pride they have in the company and their work. I would not hire anyone else!
00:13 18 Aug 19
Thank you Hegg Windows & Doors for an exceptional experience! I had several estimates....some were painfully long and totally overpriced. Lots of bait and switch tactics. Dave was a breath of fresh air when he came to provide an estimate. No BS, no today only price, no gimmicks. I opted for the Marvin ultrex fiberglass windows. The install took about 2 days for all windows in a typical 20000 sq ft home. Installers did a wonderful job! I cannot say enough about this company!! Excellent value, professional installation, and follow up to ensure everything was completed as promised. If you are in the market for windows, please please do yourself a favor and call Hegg!!
14:17 01 Aug 19
Great work! We had our front door replaced since it was original to our home, and we were impressed from the beginning to end of the process. We needed a custom color to match our neighbors, and Hegg matched the color exactly. There were also some issues with unexpected rot in the door frame, and the crew took care of it on the day of installation without any issues. They even took pictures of the rot and the process to fix it so that we could show our homeowner's association. We also appreciated them coming out afterwards to do a final inspection of the door. If we have future window or door needs, we'll use Hegg again.
13:51 26 Jul 19
Hegg Windows & Doors is the best window and door company in central Ohio! I've used others and haven't been near as impressed. Justin and his team at Hegg were great to work with. We were happy with the no pressure sale from the owner (NOT a commissioned salesperson), communication throughout the process, the EMPLOYEES who came out to do the install and communicated the whole time, and no demand for payment until they knew we were happy and everything was done. Not to mention, the Provia product they sell is great quality and we are very happy with it!They also fixed an issue with our doorbell that resulted from the installation, no questions asked, and no demand for more money.I highly recommend Hegg to anyone sick of hearing from window companies pressuring them to buy their "lowest price" or "buy one get one free" deals and go with a company who is changing the window game....Hegg Windows & Doors!
17:21 09 Jul 19
Beautiful windows! Great company. Hegg Windows installed windows in our office. It was a great experience. Justin is low key and has confidence in his product and staff. The installers were professional, courteous, and cleaned up afterward. The process from quote to final inspection was seamless.
16:54 24 May 19
My husband and I had a great experience from beginning through completion of our new front door Project! Can't say enough good things about the provia door.....it is a fiberglass door which looks and feels like a wood door.....installation went smoothly and will use this company again!!!
14:45 13 Apr 19
Dave @ HEGG was most professional and handled all of our needs and any complaints with the utmost courtesy!!! I would recommend this company for any new doors, windows, etc!! The new windows and doors we had installed are of the highest quality and our electric bill actually decreased in money!!!!! NO complaints here!!!! Linda Anthony
Working with the Hegg Windows & Doors Sales and Installation team has been a pleasure. I had numerous windows and an entry door replaced in a Florida Room addition and the quality of work is outstanding. The Installers performed the work as though they were working on their own homes which is rare in the contract business. I strongly recommend this company for anyone looking for good pricing and quality workmanship.
22:43 01 Dec 18
Dave and his team did an amazing job with our windows! We love the new look it gave our house! We highly recommend them, they are an amazing company!
17:39 25 Nov 18
Amazing job. Highly recommend. After gathering a few different quotes, Hegg hands down had the best price, quality of window, and was delightful to deal with. As someone who knows nothing about windows, I am incredibly thankful to have the patience and expertise of Justin and Dave during the process and will absolutely use them in the future. My only complaint is the windows are so pretty I’m mad I have to put blinds up. Thanks guys!
13:13 15 Nov 18
Working with David has been a pleasure. I completely trust him and his team and know that they truly care about the work they do.
16:09 02 Nov 18
With this being our first home my wife and I didn’t know anything about windows and doors. We received quotes from other companies but were not confident they would meet all our needs. Once we contacted HEGG and meet Mark, we had the feeling he was the right guy for the job. From the beginning Mark was super knowledgeable and took his time to explain every aspect of the project to us. There was never any pressure to jump into a contract and he never try to up-sell us products. Mark was realistic with the timeframes and was even able to get the job complete before the timeline we originally agreed on. The team of installers were extremely professional, knowledgeable, and courteous. They completed the job on-time and made sure they left our home better then they found it; they even vacuumed up the floor. During the installation Mark and Justin both came out to check up on the project to make sure everything was meeting our needs. We continue to get compliments on the work HEGG did, I cannot recommend them enough!
18:37 30 Oct 18
I wish we had more windows so I could hire Hegg again right away! How do I even start about how positive our experience was with them?After having multiple pushy salespeople come to our home (a few that stayed for two hours and just would. not. leave. despite us saying we would need to think about it), Mark came in and treated us like humans, not a pocketbook. He taught us everything we could ever want to know about how windows worked, talked us out of spending more money even before we could reach the cost part of the job, and overall talked to us as if we were friends seeking advice on windows, not as a customer. This may be the first time in making a big purchase that I never once felt any pressure from the salesperson... It was so refreshing! Needless to say, my husband and I didn't even hesitate purchasing our new windows from Hegg. Their value, the experience we had during the consultation, and the overall quality of what they were offering was hands down the best of everyone we spoke to.When it came time to install, Hegg got us our windows nearly three weeks sooner than we expected! Just in time to enjoy some nice fall days. The installers were actual people from Hegg (or at least have worked with Hegg for awhile), not just random contractors hired for a job like other companies we consulted with use. They were incredibly knowledgable and helpful when it came to deciding things during the install in regards to existing parts of the window frame. Our house is 60+ years old and they had thought of everything in the book for what problems they could encounter for removal and prepared for it. Mark even stopped by just see how things were going and to make sure we were happy so far. Even Justin, one of the owners, came out on day two of our install to check on things, which just solidified to us that we made the right call when hiring them. The windows were installed very quickly and look exceptional.... Our entire house is so much brighter and more enjoyable to live in! My only regret is that we didn't buy a house with more windows ;)I could go on and on about how wonderful Hegg was, but if you are looking for a company that does great work, knows everything under the sun about their product and the job at hand, and want to be treated like family, then I cannot recommend them enough!
04:37 13 Oct 18
Honest. Not afraid to have you compare their products to any other company. They actually want you to know what the specs mean, and what is important to you. Other companies put on a show and sell today. I never understood how one price is good today but not next week or whatever. None of that BS with Hegg.Install was great. The guys were great; timely, friendly, and efficient. Everything looks great, works great. I could not be happier. Great service, great price, great install, great quality, great look.
23:01 04 Oct 18
Great products and unbeatable service! I highly recommend Hegg Windows & Doors!
01:09 03 Oct 18
Dave is great at what he does. Incredible customer service, professional, honest, and very friendly. The windows are high quality at a fair price. The installers came sooner than expected, and they worked quickly and efficiently. We have already recommended Dave and Hegg windows to two neighbors, and we have received numerous compliments on the windows. We’re so glad we chose Hegg to replace our windows!
13:47 14 Sep 18
Incredible experience, authentic sales experts, beautiful products! So incredibly happy with our purchase!
17:03 07 Sep 18
I can't being to describe how pleasant everyone I dealt with at Hegg Windows and Doors were. Very professional and polite Thanks David
21:56 20 Aug 18
19:11 16 Aug 18
Can't say enough good things about our experience with Hegg! Dave was extremely helpful and professional in evaluating all of our windows. He was never pushy and offered a great solution that blew all of our other quotes out of the water. We are extremely thankful they were willing to work with us within our budget for the look we ultimately wanted. The installation team was more of the same. Final product was so much better than we expected, and the team was quick, professional, and clean! There was plenty of quick communication throughout the process - from initial quote to measurements to the install day. We will absolutely we using Hegg for future projects, and wouldn't hesitate recommending them to anyone!
14:53 20 Jun 18
We are so happy with our transformation. Their quality, efficiency, and communication will have us calling them for more projects!
15:23 23 Apr 18
How did it go?? I'm gonna tell you everything. I'm sorry they're gone, and want to come up with more money to have them back. I've never hired a company, not even from Angie's List, that has performed like Hegg. We had 23 wood casement windows replaced on our 100 year old home; they were literally falling off the house at times. Dave came over, was professional yet personable and approachable all at the same time, and showed us what's available in various price points for wood windows that would be appropriate for a house of this style and age. I wasn't happy that the trim had to be replaced, but they assured me that it would match exactly what had been there before, and for once I succumbed and trusted them. They inspire that. So, they're all finished, and they are PERFECT. They're extremely high quality windows with only the best materials (my trim is treated cedar! Do you know how high end that is??) and they came in at the LOWEST BID. How often does that happen?? Some big name companies quoted more than double the 23k I paid. One company quoted me about 34k with me replacing all the trim work myself, inside and out. I was so desperate for windows I was considering it. Thank God Dave and Justin came, it's honestly like I lucked out here. Their installers are really nice guys who are very conscientious of your home and actually clean up and vacuum after every shift. Wow! Justin came himself to help with the finish work and to make sure things turned out OK. As it happens, some of the trim wasn't exactly as it had been--he went to the store, found the right router bit, removed all the trim he'd already put up and redid it all. I couldn't believe it. Poor people like me just don't earn this kind of service. They're even coming back later to replace a couple little parts that didn't come from the factory in perfect condition. This sounds line a planted review, but I swear it's not. I'm just so excited about my new windows I've waited so long for, and I do really like telling people what I think, so here it is. Please whatever you do, before you hire Renewal by Anderson or Apco or Infinity by Marvin or whatever, please call these guys, they have several different lines to fit what people are looking for; Dave actually told me he had regular old vinyl windows if that's what I wanted, but he would be sad if that's what I wanted for my craftsman house. And you don't want to make Dave sad.UPDATE: Dave stopped by and didn't like how many of my screens were sitting in the frames, so he's ordering new screens. He says as many screens as it takes to make it right. I didn't even know it was an issue.(I'm reposting this review here since Google made them 2 pages by mistake.)
15:36 12 Apr 18
We had a great experience with Dave, Justin, and their install team. During our front door replacement we knew there was some flooring that was going to need repaired, upon inspection they found more damage than expected and were able to get it fully secured and finished in the same day. They have always been responsive to calls and emails, showed up on time, and their crews were very professional. After putting on the new door, we decided to add a storm door, which they were able to give us a few options based on what we were looking for. Very trustworthy company, followed up after each job to ensure we were happy, not to mention their prices were as good or better then the other "Sales Prices" we were quoted from other companies. We have no hesitation in referring them to our friends and neighbors.Westerville, Oh.
Dave, Tracy and team were great to work with. They had the right product at the right price. The installation team was excellent and it was a pleasure to have them in our home for three days. They made sure everything was clean, complete and working before leaving the job site. I highly recommend working with them.
We love our new door! And the customer service experience with Hegg was outstanding! Strongest possible recommendation! You can’t go wrong!!!!
Good people. great products. Fair prices! I would recommend them to anyone in central Ohio in need of a quality window contractor.
I had such a good experience with Hegg Windows. They were so professional & polite unlike companies I had worked with in the past. They didn't talk down to...
Excellent company, absolutely recommend! They were thorough, fast, did beautiful work, and even cleaned all the windows before leaving! The owner came back...
Excellent work! They have done two separate jobs for us. First was a major water damage fix, including replacement of a sliding door, lifting the...