At HEGG Windows & Doors, we strive to provide the best customer service in the industry. But don’t just take our word for it, check out some of our amazing customer reviews below.
Google Reviews


Jeff Stout
1737138167
Excellent communication from the beginning of the process to the final QA walkthrough after the installation. This is the type of company you WANT to do business with rather than a company you have to work with. Excellent organization!

Adam M
1737123686
We had our front and rear exterior doors replaced by Hegg. The entire experience has been top notch. The door quality and the quality of installation was excellent. They sent an inspector to follow up and they noticed minor corrections that it needed that we didn't even notice. Customer service has been excellent throughout the entire process. I can't recommend them enough.

David L White
1736351387
I have been very pleased with the level of professionalism, attention to detail and great work from beginning to finish of the project to replace several windows in our family room. From the first meeting with Justin to the installation team, administration team and everyone we dealt with at HEGG. I will be having more windows replaced this spring, and I will definitely be calling upon HEGG to do the work. Excellent company, with Customer Satisfaction in mind all the way.

Whitney Jones
1736265399
I can't say enough good things about Hegg Windows & Doors! I replaced all my windows and few doors in February 2024 and had a wonderful experience. From the very beginning of the process, all the way to the final inspection, this was truly a stress-free experience. The attention to detail, follow-up communication, and respectful and pleasant employees. They seem to truly care about their customers! I also love that not only do they sell and install, at any point if you have an issue you work directly with them for service. Again, if you are looking for windows or doors for your home I would highly recommend!!!

Thomas Gillies
1736188011
HEGG is the best in the business. They are knowledgeable and responsive, but not pushy. Excellent product and service throughout. I highly recommended them for your project!

Jeremy Galante
1735561860
Hegg Window and Door did an exceptional job throughout the entire process. Sales was not pushy to get your business. Answered all the questions we had. Communication from the office manager was amazing the entire time. With multiple follow ups on the window order status. Install team was great! Very nice, professional, and clean throughout the entire process. Hegg also sent someone out the Monday after the install to do a quality check and to document any touchup that was needed. Great company to do business with.

Henk Colijn
1734643496
Redid existing windows. The new windows (Marvin) work well and installation was generally OK. They did a post install inspection and found a few issues which they will address. Customer communication was very good.

BlueFlame17
1734571791
This company saved me so much grief and gave me a great deal. I was able to replace my entire doorframe and door for a fraction of what others were asking.

Harikrishan g patel
1733413992
It was pleasure to have Hegg Windows to install our Provia Aeris window & doors. Thank you Justin, Landon , Office staff & Installation team. GOD 🙏 BLESS. Great Job 👍

Jan Howard
1733096780
We worked with Dave at Hegg Windows and Doors and he was very accommodating. Our project was a whole house renovation with all new windows. We had to adjust our install date and Hegg worked with us which we very much appreciated. The windows are beautiful and am so happy we chose Hegg and Marvin windows. Our daughter is having her new windows installed with Hegg due to the positive experience we had. To be honest, her next door neighbor and the neighbor down the street has also used Hegg and are very pleased.

Richard Heeren
1732739415
anyone who wants windows replaced--I have done this business for 30 years --my body says no more with surgery--which does not allow me to do this anymore--I hired this company to replace windows ---I will tell everyone in the USA or Ohio these guys are the best --great service and very professional----do not call anyone to replace windows Richard Heeren---HEGG windows look them online

Patricia Venhoff
1731681813
I can't say enough good things about Hegg Windows & Doors that would do it justice. THE BEST experience I've ever had with a contractor...and believe me, at my age, I've had quite a few experiences. From the very beginning of the process, all the way to the final inspection, this was truly a stress-free experience. The attention to detail, follow-up communication, pleasant professional employees...what more can I say. I could not be more satisfied

Lynn Speelman
1730396666

Tony Auseon
1729122604
Honestly one of the best customer experiences we have ever had. Reasonable pricing and purchasing options, excellent communication through the whole process, and friendly skilled workers on window install day.

todd rigio
1728063986
We just had windows and a sliding glass door replace by Hegg Windows, and they were fabulous! Our sales rep Landon was fantastic, made sure we were getting exactly what we wanted , was here for the measurements and stopped in everyday of the install to ensure we were happy. In addition was very patient during the initial process. The installers Josh and Bobby were prompt, clean, polite, would always ask if I had questions to ensure I was happy with the job. They even went above and beyond on a few trim areas after consulting with me , in order to make the look of the window much better. -Highly recommend Landon and the team at Hegg!

Jennifer Li
1726080134
I lived in a German Village home and they were incredibly professional, prompt, and friendly. They helped with all my needs and communicated through every step of the process. If I ever have needs in the future, I wouldn't hesitate to reach out to them.

Terrence ODonnell
1725193399
HEGG Windows was a pleasure to work with, and I highly recommend them to anyone looking for new windows. There are three things, in particular, that made working with HEGG a great experience: Our buying process with Justin, the install team, and the windows themselves.Justin:My wife and I do business with people we trust – and we immediately trusted Justin. He was down to earth, he wasn’t pushy, and he took the time to get to know us and our house. Most importantly, he knew windows inside and out, he was an expert in the requirements of our HOA/town, and he gave us a fair price.The Install Team:The install team was fantastic. We had them replace 30+ windows, 2 sliders and a backdoor, and they were in and out in a little over a week. They were absolute experts, who were efficient in the install, caused minimal disruption to each room, and were a delight to have in our house.The Windows:Most importantly, the windows look amazing. We have Marvin Windows - They are stunning from the inside and out, and they operate flawlessly.We couldn’t be happier with our decision!

Jen Nicastro
1724256913
Easy scheduling, open communication, lovely employees all around. We love our new door!! Thank you

Rob Walls
1724031662
The entire Hegg team was great to work with from start to finish. Very communicative and the installers did a great job. We had 20+ windows and a sliding door all installed by Hegg and their team worked hard to make sure the work was done right. Would definitely recommend!

leo ruth
1722014992
HEGG windows and doors did a great job installing a new sliding door. The team arrived on time and were very quick and efficient removing the old door and installing the new door. They follow up the next day to inspect the work and make sure you are happy and satisfied. Would definitely recommend them!

Frank Atkins
1721220620
Competitive pricing, great service, clean neat and made sure we were happy with everything!

Simon Mashkovskiy
1719423480
Amazing service beyond, Landon was an amazing help from the first call to the end. Everyone in the company really shows how much they care. Would tell everyone to go to Hegg!

David L
1718675122
Probably the best company I’ve ever dealt with for home improvement. We just had a small, one door project and I felt like they treated us like we had a huge whole house window install. Communication was excellent from the company at every step. Final product was high quality, and they even did a follow up inspection to make sure we were satisfied. I will definitely use this company again when the need arises.

Janelle Oman
1718457819
We had a great experience with Hegg. From the initial call to set up a consultation to the last appointment where quality control came out to inspect and clean the windows we were impressed. Their communication is top notch. The difference in the look and quality of the windows in our house is amazing. We couldn’t be happier and would highly recommend.

Yelena Zhernovskiy
1716397811
Hegg windows is top notch, they worked with us when we had to push our project out. The install went well, great customer service, and while they are a bit pricier they make sure they get the job done right. Also great with our needy pitbulls that wanted to be part of the install. I would definitely recommend them and/or use them again.

Kathleen Hart
1714046955
Dealing with a lot of home renovation companies recently and most impressed with Hegg. They keep you updated on progress, come on time and when there has been minor issues they try to resolve it in a timely fashion. They are professional and seem to care about quality of work and customer satisfaction and not just taking your money unlike Terminix

tami sines
1713533849
We are extremely happy with install of a new sliding glass patio door by Hegg. Prior to install, an issue with the foundation in our basement beneath the door was discovered, needing repair before going forward. The Hegg team quickly met to discuss a course of action and got right to work, first with the correction, then the new door was installed. What is important to know is that the Hegg team "had the necessary skills to know how to correct the issue on the spot, allowing for the completion of the door install the same day as scheduled". Communication and instruction on usage of the new door was also specific. It's been two days since install and we are loving our new ProVia Patio Door and impressed with the quality!

Summer
1713194940
I couldn’t ask for a better service.Everyone was lovely and respectful. The install was great and went fast.From the initial call to after the install I felt supported and knowledgeable. The amount of checks throughout the process was jaw dropping. They go out of their way to make sure everything is perfect.Everyone is an employee and there are no subcontractors. This is my first time doing business with them and I love them so much, I would buy stock if it could.Do yourself a favor and hire them immediately. Brock, John and Mallory deserves raises and all the cookies then can handle.

Kenny Hess
1712923873
Very good experience with our new door. Everyone from the HeGG team very helpful and professional.

Nathan Levy
1712687535
Very well priced, smooth purchasing and instalation process. Very happy I went with HEGG

Amanda Woods
1711721440
Edit: 5 years later on and I'm having them back for another window installation. It was a 6 month wait to get them here, but I'm posting this to say that THEY'RE WORTH THE WAIT. It's a testament to how great this company is that they've grown from a 2 owners/2 workers operation to a 20-25 person operation in just 4 years or so.Original review: How did it go?? I'm gonna tell you everything. I'm sorry they're gone, and want to come up with more money to have them back. I've never hired a company, not even from Angie's List, that has performed like Hegg. We had 23 wood casement windows replaced on our 100 year old home; they were literally falling off the house at times. Dave came over, was professional yet personable and approachable all at the same time, and showed us what's available in various price points for wood windows that would be appropriate for a house of this style and age. I wasn't happy that the trim had to be replaced, but they assured me that it would match exactly what had been there before, and for once I succumbed and trusted them. They inspire that. So, they're all finished, and they are PERFECT. They're extremely high quality windows with only the best materials (my trim is treated cedar! Do you know how high end that is??) and they came in at the LOWEST BID. How often does that happen?? Some big name companies quoted more than double the price I paid. One company quoted me about 48k with me replacing all the trim work myself, inside and out, another quoted 64k for the same. I was so desperate for windows I was considering it. Thank God Dave and Justin came, it's honestly like I lucked out here. Their installers are really nice guys who are very conscientious of your home and actually clean up and vacuum after every shift. Wow! Justin came himself to help with the finish work and to make sure things turned out OK. As it happens, some of the trim wasn't exactly as it had been--he went to the store, found the right router bit, removed all the trim he'd already put up and redid it all. I couldn't believe it. Poor people like me just don't earn this kind of service. They're even coming back later to replace a couple little parts that didn't come from the factory in perfect condition. This sounds like a planted review, but I swear it's not. I'm just so excited about my new windows I've waited so long for, and I do really like telling people what I think, so here it is. Please whatever you do, before you hire Renewal by Anderson or Apco or Infinity by Marvin or whatever, please call these guys, they have several different lines to fit what people are looking for; Dave actually told me he had regular old vinyl windows if that's what I wanted, but he would be sad if that's what I wanted for my craftsman house. And you don't want to make Dave sad.UPDATE: Dave stopped by and didn't like how many of my screens were sitting in the frames, so he's ordering new screens. He says as many screens as it takes to make it right. I didn't even know it was an issue.(I'm reposting this review here since Google made them 2 pages by mistake.)

Allison Kelly
1711644066
Great team of folks to work with. From the initial no-pressure estimate to the post-install quality inspection, this company was great. Awesome communication and quality work.

Dan Payne
1711189880
Great attentive service and the Provia line is just what we needed to close in our screened in porch.They also offer warranty work for our existing Provia windows that someone else installed. The overall experience was what we hoped for in our window install.

Charles Young
1710930221
Hegg Windows and Doors provides excellent service with quality products. I have used them 4 times for replacement window projects and trust them fully to take care of me even after the fact. Very kind and knowledgeable!

Laura R.
1708184602
Bought 2 exterior doors and 3 storm doors that were installed by HEGG. The product was good quality and the install crews were easy to work with. One entry had some measurement issues and they made sure everything was corrected and fit properly. HEGG are a pricier choice but you’re paying for the customer service and a company that backs their workmanship.

Sam Peterson
1704938965
I can't say enough good things about Hegg. We just completed a window replacement project with them and it was a great experience. From start to finish, from the original quote to the final inspection, every single person we interacted with was a pleasure to work with. If only every home repair project went this smoothly! It's too bad that they only do windows and doors because I'd hire them for other projects if I could; the experience was that good.The initial consultation/estimate was a low-pressure visit. We never felt coerced, and they were patient with us as we asked a lot of questions--particularly about how window replacement would work in our old house. The install team was also great. They were Hegg employees, no subcontractors here, and they were clearly dedicated to their craft. Finally, after the windows were installed, we had a final review to check the work and fill us in on the care and warranty for our windows.You'd think that, after all that, we would have paid an arm and a leg for a quality product and quality service. You'd be wrong. Their prices were very competitive, and came in lower than other major manufacturers that you're probably familiar with.I'd absolutely recommend Hegg to anyone and in fact already have recommended them to several friends.

Vanessa Crisp
1703888890
I highly recommend Hegg windows! They are a great company with excellent service, products and all around experience. .

Benjamin Holland
1703340402
Hegg has provided window installation services twice now, on 2 separate structures over the last 12 months and their service is spectacular. They always showed up on time, worked their butts off, and were polite and professional at all times. We think it may be that installers are Hegg employees, who seem eager to reflect well on their company. We’d highly recommend Hegg to anyone looking for window installation services.

Jane Lehto
1699112692
In a time when customer service seems to be a by-gone commodity and often an oxymoron, HEGG stands out as a leader, not only in product, but in employees. Every employee that I encountered was exceptionally professional, polite, enthusiastic (you do not see that too often anymore), and proud to be an employee of HEGG. The installers were extremely professional and knowledgeable and did not hesitate to answer any questions. The front line telephone contact was just the best. She could give others lessons on how to represent a company in a professional, friendly manner on the phone. She kept me up to date during the entire process. The follow up employees (painting of trim and quality control) were also excellent examples of how employees should represent themselves and their company. I had all my windows replaced and it has made a noticeable difference in eliminating drafty windows in my house. They are easy to operate and look absolutely great.HEGG is a step above in my opinion. I would use them again in a heartbeat and recommend them highly to anyone. This company and employees have gone along way in reassuring me that good, no, GREAT, companies do and can still exist. I received two estimates for replacing my windows, both within $500 of each other but HEGG stood out and I went with them. Best decision.

Michael Kozanecki
1699066816
I just wanted to say this company is simply awesome. From the quote visit, to scheduling, to installation, and everything in between was fantastic with Hegg. The Provia window is fantastic!! We got at least 5 quotes, to include Rosati, and Hegg just felt like the right company to go with and boy we made a great decision. From Mallory on the phone taking questions and scheduling, to John and John who installed, and finally with Josh for the trim. Everyone was a distinct pleasure to deal with! I'm sure you already have more work in the Newark area as I tell everyone about your service and product. I'll most certainly be using them in the future and you should as well. By the way, their quote was middle of the road out of all five quotes. Go with these guys, you will not be disappointed!!

Dan Nagashima
1698459499
Hegg installed a set of front windows and a patio door. The patio door had a defect from the manufacturer, but Hegg came by and fixed it and any other imperfections I asked to repair, true to their word.

Coleby Crawford
1695407372
The customer service that Hegg provides is second to none. They were very transparent in every aspect, communicated, frequently, and delivered a great product on schedule. Every team member from front office to install crew were courteous, professional, and just great to work with overall. The windows look great and we are very satisfied customers. Would definitely work with Hegg again.

Jetandlori Talbert
1695403809
Replaced all our windows. Easy to deal with and stand behind their guarantees and services. Definitely recommend!!

Kyle Kristanko
1695305259
Had the best experience getting a quote and going through the process of getting new window. Landon was always available to answer any questions. Thank you for your help, we will absolutely be recommending Hegg to anyone in need of new window.

Corey May
1695305230
Love our new windows! Thank you, Landon, for the help. You made it very easy for us.

Monica Loper
1695220544

Mssmais
1695217916
From start, we had the best experience with HEGG. We had initially consulted with Andersons, so we had an opportunity to compare our experiences with both. HEGG was refreshing; they were so accommodating, prompt and supportive every step of the way. Their communication was consistent, updating us on every step of the process. Their prices are reasonable without skimping on the quality, our doors are absolutely beautiful! On top of it all, every team member is friendly and so passionate about giving the customer the best experience possible. We will be repeat customers for sure, and make sure you ask to work with Landon...he's the best!

Andrew Sarafa
1695176837
Had a side door replaced and during the install some rot was found but the installers were great and took care of it. Exactly what I needed & great customer service!

Rakeen Dorsey
1695170337
Extremely professional, Customer Service Level Outstanding and Meets Customers Needs, Deliverers An Excellent Value.

Saif Karmi
1695169202
I had contacted other window installer companies before in the past on other jobs of mine & have been consistently getting very poor and sloppy work from companies around the city. Nobody seems to care about true craftsmanship with quality installers, HEGG has changed this belief for me.HEGG IS HANDS DOWN THE BEST SOLUTION FOR WINDOWS AND DOORS. I had Landons team come out and quote our property out and within 8 weeks I had new windows on the home I purchased. Not only were they the most affordable, the installers were extremely professional, they were also the quickest to get my job done, amazing quality and craftsmanship!If there is anyone you want to call and get new windows and doors trust HEGG to get the job done the right way!
Facebook Reviews

Emily O'Hara
1650646825
I can’t say enough about how much we loved working with Hegg. We replaced all of our 1923 wood windows with Marvin wood windows, which included replacing the Tudor boards on the front of the house. The crew worked as if it was their house. Their attention to detail and amazing craftsmanship made the windows look perfect with our old house. We are thrilled that we decided to replace the windows, and would recommend Hegg to anyone looking for windows or doors!

Dalyn Johnson
1596757313
Dave, Tracy and team were great to work with. They had the right product at the right price. The installation team was excellent and it was a pleasure to have them in our home for three days. They made sure everything was clean, complete and working before leaving the job site. I highly recommend working with them.

Janet George
1562110440
We love our new door! And the customer service experience with Hegg was outstanding! Strongest possible recommendation! You can’t go wrong!!!!

Tony Hoty
1561142010
Good people. great products. Fair prices! I would recommend them to anyone in central Ohio in need of a quality window contractor.
Yelp Reviews


Terrence O.
1725168292
HEGG Windows was a pleasure to work with, and I highly recommend them to anyone looking for new windows. There are three things, in particular, that made...

David L W.
1724331834
Met with Justin from HEGG and he was extremely knowledgeable, professional and helpful. I am looking forward to working with them on the installation

Nathan Y.
1710867000
I recently had a new furnace installed in my home by Hetter, and I am extremely pleased with the entire experience. From start to finish, the process was...

Jennifer R.
1704977419
The windows aren't in yet, but so far it has been a five star experience all around. I worked with several other companies for estimates and HEGG surpassed...

Barry T.
1697607602
HEGG did such a great job installing, and with cleanup as well! Great folks to work with, from the office to the installers. Very courteous, and worked...

Carol T.
1681996028
This company was a joy to work with. We had 4 custom doors and two screen doors installed in an older home. Anthony and Bobby showed up on time, finished...

Adam H.
1662204343
Sell Yelp reviews googl facebookWe write reviews, promote your companiesReal people accounts until 2019, we use one IP address for one revieClient...

Christine G.
1636534795
I had such a good experience with Hegg Windows. They were so professional & polite unlike companies I had worked with in the past. They didn't talk down to...

Carol C.
1565688829
I did ALL the research and made the choice to use Hegg windows and doors! What a great choice. I needed to replace Anderson wood windows that were original...

Laura C.
1565614514
Excellent company, absolutely recommend! They were thorough, fast, did beautiful work, and even cleaned all the windows before leaving! The owner came back...

Veronica B.
1552325468
Excellent work! They have done two separate jobs for us. First was a major water damage fix, including replacement of a sliding door, lifting the...

Kyle C.
1541149677
With this being our first home my wife and I didn't know anything about windows and doors. We received quotes from other companies but were not confident...

Aaron H.
1523521960
We had a great experience with Dave, Justin and their entire install team. During our front door replacement we knew there was some flooring that was going...